Obtain Immediate Feedback to Help You Improve Your Service
SEDCO's CEM Mobile integrates into its Omni-Channel feedback solution, providing instant customer feedback for service improvement. The app links each feedback to transaction, employee, and branch,
offering accurate and cost-effective analysis and insights for business performance.
With CEM Mobile, your customers can:
-   Clients may proceed to your branch when their turn is about to expire since they receive notifications through the mobile app or SMS.
-   It's simple to provide feedback, so clients finish the assessment
-   The individual is expected to promptly address any issues with dissatisfied clients to ensure they receive the high-quality service they are renowned for.
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